Transactions Policy

At Dunhill Lily, safe and dependable payment processing comes first. Every transaction made through our website runs on secure payment systems that meet recognised international security standards. Our goal is a checkout that's smooth and well protected.

Accepted Payment Methods

You can pay for your order using a range of trusted options, including:

Mastercard
Visa
Google Pay
Apple Pay
Shop Pay
Amazon Pay

Which options appear at checkout can vary with your location, your bank, and what our payment provider supports.

How the Payment Process Works

Choose one of the available payment methods at checkout.
You'll be taken to our protected payment environment.
Enter your payment details and confirm your order.
The transaction is processed over an encrypted connection.
Once payment clears, you'll receive an order confirmation by email.

Secure Payment Protection

To keep your financial details safe, every transaction travels over SSL-encrypted connections. Dunhill Lily does not store full credit card details on its servers. Payments are handled by certified providers meeting international security requirements, including PCI-DSS standards, so your payment data stays protected throughout.

Failed or Declined Payments

If a payment won't go through, we'd suggest trying a different payment method, double-checking your details and trying again, or contacting your bank or card issuer to check for restrictions on your card. If it still won't work, our team is happy to help.

Currency

Prices on our website are shown and charged in Australian Dollars (AUD) for Australian customers and New Zealand Dollars (NZD) for New Zealand customers. Depending on your bank or payment provider, currency conversion fees may apply if you're paying from a different currency.

Do You Have Any Questions?

You'll find answers about delivery, returns, orders, and more in our:

Frequently Asked Questions: https://dunhill-lily.com/pages/faq
Contact Form: https://dunhill-lily.com/pages/contact